Apply for CTPL as soon as possible once you have left work. Review what documents will be needed to apply for CTPL. You can view a checklist
here.
Prepare to wait. A claim decision will be made within 1 week, assuming your claim is complete.
Provide confirmation of your weekly benefit rate to your employer or leave and claims administrator. If your company works with Parento, also provide a copy to the Parento Leave Concierge team.
Your company may choose not to pay you paid parental leave while you’re waiting for CTPL benefit confirmation. While you may be eligible for parental leave pay, you may see a delay. If you have concerns, reach out to your company.