Leave Concierge

White-glove leave management to alleviate your administrative workload

We guide you through every step of leave management, so you can worry less about tracking claims or missing crucial steps in compliance.
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The Parento Difference

Leave Concierge

Integrated, white-glove parental leave and claim management
Quick, white-glove process
Centralized portal
Easily view all parental leaves
Detailed payroll calculations
Assistance with STD/PFL filings
Expert, tailored guidance
Trusted by employers nationwide
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White-glove service

Leave Concierge is your dedicated parental leave support team

We provide integrated leave and claim management, supporting the leave process from start to finish. Our team will collect benefit confirmation and explanation of benefit (EOB) letters, assist with PFL and STD filings, provide expert guidance at every step, and so much more.
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Payroll support

Offload complicated payroll calculations and tracking

Detailed and forward looking payroll calculations will be provided, including offsets such as state disability and benefit programs, Paid Family Leave, and short-term disability. Leave Concierge will collect benefit letters, track progress, and reconcile payroll so employees are paid correctly and on time.
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Experts on demand

We're your experts for all your compliance needs

As parental and state benefits change, you need leave experts on demand. Leave Concierge provides guidance on applications, helping HR and employees through the PFL and SDI filing process. We ensure policies (and all the other messy documents) remain compliant so you can rest a bit easier.
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The perfect solution

Many of the options we encountered were neither cost-effective nor robust enough to meet our needs. Parento stood out with its easy-to-understand model and excellent customization options, allowing us to create the perfect program tailored to our unique organization.

Human Resources Leader at a California Public Entity
Wondering how Parento Leave Concierge can help your team?

Frequently asked questions

What is Parento’s Leave Concierge?
Leave Concierge is Parento’s white‑glove parental leave management solution that supports employers and employees through every stage of the leave process. It centralizes all tasks related to leave administration, from filing and tracking to payroll calculations and benefit coordination, ensuring a smooth, compliant, and stress-free experience.
How does Leave Concierge help reduce the administration of paid parental leave?
The Leave Concierge service significantly reduces the administrative workload typically associated with parental leave. Instead of spending more than twenty-five hours per claim on tracking, reporting, and compliance tasks, employers can rely on Parento’s integrated system to automate processes, prevent errors, and maintain compliance. This allows people operations leaders as well as smaller under-resourced teams to focus on higher‑value work rather than leave-related paperwork.
What services does Leave Concierge provide?
Leave Concierge provides comprehensive support including assistance with filing PFL and STD claims, collecting benefit confirmation and explanation-of-benefit letters, and completing detailed payroll calculations that incorporate state program offsets. The system also offers a centralized portal that both employees and HR staff can use to monitor leave status, ensuring transparency and ease of use. In addition, our compliance experts are available on demand to guide teams through any complexities.
Why is Leave Concierge valuable for employers?
Leave Concierge offers employers peace of mind by minimizing compliance risks, ensuring accurate and timely payroll processing, and creating a consistent, high‑quality parental leave experience for employees. By streamlining a traditionally fragmented process, it improves employee satisfaction and retention while reducing the operational burden on teams across HR, operations, and more.
How does Leave Concierge support employees?
Employees benefit from clear and personalized guidance throughout the leave process, helping them understand eligibility, complete paperwork, and remain informed at every step. Alongside administrative support, Parento integrates its coaching services to assist employees emotionally and professionally during their transition into parenthood and back into the workplace. This combination helps employees feel supported and prepared throughout their leave experience.
Can individuals buy Parento?
No, individuals cannot purchase Parento directly. Parento is an employer-paid parental leave program, meaning it is designed to be purchased and implemented by companies rather than by individual parents. The insurance, leave concierge services, and coaching programs are all structured to work at the employer level, integrating with company payroll, HR systems, and state programs. If you’re an expecting parent, recommend Parento to your employer by visiting gimmeparentalleave.com. Download our toolkit for how to refer your employer.